FAQS
Auto Detailing FAQ – Everything You Need to Know
Welcome to our Auto Detailing FAQ page, where we answer the most common questions customers have about our car detailing services. Whether you’re looking for an interior detail, exterior detail, or a full-service auto detail, you’ll find all the information you need to keep your vehicle looking brand new!
❓ What is auto detailing?
Auto detailing is a professional cleaning and restoration service that goes beyond a regular car wash. Instead of just washing the outside, we provide a deep clean of your vehicle’s interior and exterior, including carpets, upholstery, paint, wheels, and trim. Detailing also includes protective treatments like wax, sealants, and ceramic coatings that keep your car shining and protected for months.
❓ What services do you offer?
We provide a range of detailing packages designed to meet different needs:
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Interior Detail – Vacuuming, shampooing, stain removal, dashboard and vent cleaning, leather conditioning, odor elimination.
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Exterior Detail – Hand wash, waxing or sealant, tire and rim cleaning, and more.
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Full Detail – Complete inside-and-out detailing, combining both interior and exterior services.
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Premium Detail – Our most advanced service, which includes and more in depth cleaning, with an engine bay detail, ceramic wax, glass water repellent, and more.
👉 Looking for a quote? Contact us today to find the best package for your vehicle.
❓ How much does car detailing cost?
The cost of car detailing depends on the package you choose, the size of your vehicle, and its condition. Here’s a general idea for a Full Detail Package:
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Sedans: starting at $249.00
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SUVs / Trucks: starting at $269.00
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Premium or Ceramic Protection: custom pricing
For an accurate quote, give us a call or book online — we’ll confirm pricing before your appointment.
❓ How long does detailing take?
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Interior Detail – 2–3 hours
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Exterior Detail – 1-2 hours
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Full Detail – 3-4 hours
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Premium Detail – 5-6 hours
Time may vary based on the size of your vehicle and how dirty it is.
❓ How often should I get my car detailed?
Most customers get their cars detailed every 4–6 months to keep them in excellent condition. If you:
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Drive daily
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Have kids or pets
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Park outdoors often
…then detailing every 2–3 months is a smart investment to protect your car’s value.
❓ Do you remove stains and odors?
Yes! Our interior detailing process uses professional cleaners, hot water extraction, and steam tools to remove stains and odors. While we can’t guarantee 100% removal in every case (especially for old or set-in stains), we dramatically improve the look and smell of your interior.
❓ Do you offer ceramic coating or paint protection?
Absolutely. Our ceramic coating service provides long-term paint protection, water beading, and a glossy finish that can last for years with proper maintenance. We also offer wax and sealant options for shorter-term protection.
❓ What should I do before my detailing appointment?
To save time and ensure the best results, we recommend removing:
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Personal items
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Car seats
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Valuables
This allows us to clean every corner of your vehicle safely.
❓ Can auto detailing help with resale value?
Yes — a clean, well-maintained car not only looks better to buyers, but often sells faster and for a higher price. Many customers schedule detailing before trading in or selling their vehicle.
❓ What is your cancellation policy?
We understand life happens. Please give us 24 hours’ notice if you need to reschedule or cancel your appointment. This helps us serve other customers who may be waiting for a time slot.
❓ How do I book an appointment?
Booking is easy!
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Call or text us at [Your Phone Number]
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Book online through our website
Our AI scheduling assistant is available 24/7 to take your call and book you into our calendar.
📍 Why Choose Pure Green PDX Auto Detailing?
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Professional-grade products and tools
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Experienced and trained team
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Flexible packages for every budget
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Customer-first service with a satisfaction guarantee
✨ Ready to make your car look brand new? Contact us today and schedule your next detail!
How can I contact Pure Green PDX?
You can email us at braiden@puregreenpdx.org where our customer service will be happy to help you with whatever you need!
What are you service locations?
We will come to you anywhere in the Portland or surrounding area including:
What payment methods do you accept?
We accept Any Card with tap to pay, Cash, Checks, Venmo, Zelle, PayPal, and Apple Cash payments.
What if the weather is bad?
In case of severe rain, we may setup a pop up canopy if their is enough room. You may also choose to cancel or reschedule your detail.
What can I expect from this detail?
Our standard for every vehicle is to provide the best service we can given the amount of time we are given. Details that are considered maintenance details can expect brand new car feeling with little to no noticeable stains or marks. Older vehicles with more stains, scratches, and damages of course cant be held to that same standard, but will still be given the same treatment in the hopes of creating a much more satisfying and clean driving experience. We are unable to get rid of scratches or deep stains on plastics of a car, but we can still guarantee a clean and clear vehicle, with no odors and no visible dirt or grime!
What if I am not satisfied with my detail?
Please contact us at braiden@puregreenpdx.org and we will fix any issues you have!